Privacy Policy

NutriNomNom Foods LLP (“NutriNomNom”, “we”, “us”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights as a user. By using our services, you consent to this policy.

1. Information We Collect

We collect the following types of personal information when you interact with us:

• Name, phone number, and email address
• Delivery address(es)
• Health and dietary preferences shared during onboarding
• Payment transaction references (we do not store card or UPI details — these are processed by our payment partners)
• Communication history via WhatsApp, email, or our website

2. How We Use Your Information

Your information is used to:

• Process and deliver your subscription orders
• Customise meal plans based on your health goals
• Send order confirmations, delivery updates, and service communications
• Improve our menu and service quality
• Comply with legal and regulatory obligations

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share your data with:

• Payment gateway providers for processing transactions
• Delivery partners for fulfilling your orders
• Government or regulatory authorities, when required by law

All third-party partners are required to maintain the confidentiality of your data.

4. Data Retention

We retain your personal data for as long as you are an active subscriber, or as required by applicable law. You may request deletion of your data by writing to us, subject to any legal retention obligations.

5. Security

We implement reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to keep your account and communication details confidential.

6. Your Rights

Under applicable Indian law (including the Digital Personal Data Protection Act, 2023), you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent to data processing

To exercise any of these rights, please contact us at the email below.

7. Cookies

Our website may use basic cookies to improve user experience. These do not store personally identifiable information. You may disable cookies in your browser settings; however, this may affect website functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the revised policy.

9. Contact

For privacy-related queries, write to us at: support@nutrinomnom.com